Amazing staff always!! Susan & the team deliver outstanding customer service at the Ajax SoftMoc store. Up to date on fashion trends and accommodating you're every need. I always find what I am looking for & more!! ️⭐+
Very happy with Susan’s help. The whole team is wonderful at helping with accommodate all her requests. Up to date with fashionable shoes, great customer service & very hard working.
Fantastic store! I had such a great experience shopping at this location! The store is clean and well-organized, which makes finding what you need super easy. The staff were incredibly friendly, welcoming me as soon as I walked in and offering help.
I had an amazing experience with a wonderful lady. Her name was Clara and she was very knowledgeable with running shoes and she was able to answer all the questions I had!
I wanted to rate 0 . They should get rid of the lady store manager . Horrible behaviour & disgusting customer service from the store manager . I bought 3 pair of shoes only because of other staffs were nice to me.
The staffs were nice. But the manager was horrible. I was requesting a refund and rebill for a pair of shoes, because it is on sale now, which I purchased just two weeks ago. When I did the purchase, I was told that if it goes on sale, I can just come back and do a Re/Re. The manager gave me a hard time.
I went there today to get boots for my daughter. I tried on 10 pairs of boots. The staff was calm and cool always got what I needed. They also tried to find boots at another store. Finally found a boot on sale and with my points I got it even cheaper. Very happy.
SoftMoc is a Canadian Shoe Store based in Ajax, Ontario. SoftMoc is located at 40 Kingston Rd E Unit 102B, Ajax, ON L1Z 0V3, Canada.
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