Universal Dry Cleaners is the best in Ajax. I’ve been coming here for years and always receive top-quality service. Their alterations are timely even last-minute and the dry cleaning is consistently excellent. The owners are warm, honest, and truly care about their work. I’ve recommended them to friends and family, and everyone’s had a great experience. Highly recommended!
Best place to go for any hemming or dry cleaning! Been coming here for years and I’ve never regretted it!!! - very timely alterations, even last minute ones - dry cleaning always is amazing - so friendly and the owners are such loving people 1000/10, will always continue to come here! Put my friends/family on this place too and I’ve only ever heard good things from them too.
Do not use this dry cleaning for hemming service or cleaning service as they will ruin your clothes. Customer service here is unbelievably horrible, and when they make errors, they do not take ownership of their mistakes. I bought three tuxedos and took the three pants to get hemmed in October, All of my kids and we got the pants back. They were all super short. There wasn’t enough time to get this corrected so I had to hand the pants for them to wear to the wedding. When my husband took it not only did he charge us to hem these pants again after he screwed it up but if you take a look at the picture it’s runnier because he initially cut them too short they ended up to look horrible well atlest two of them. He pretty much ruined the pants for two of them because they’re super short and they still don’t fit my kids and when I asked him to take ownership of it, he said he’s experienced and there’s no way he could’ve screwed up three pants. He charged to hem the pants twice and return once when I shouldn’t have paid at all as now I have to replace these pants. He proceeded to tell me oh my kids were running around when my 12-year-old tried on the pants and he measured but still cut that one extremely short. I’m gonna be 100% honest with you. This is not quality and the customer service here needs to be addressed. Also he charges taxes on receipts, but he doesn’t write them in so I highly suggest somebody look at this and investigate this.
A terrible experience with my brand new skirt that needed a zip replacement, this is what I got. Definitely not invisible and really, this is not how the skirt looked when I gave it to them. The material has been stretched and the wrong zip has been used. I was confused when the lady handed it to me and didn’t show me the work done. Not until I got home and tried it on, and the skirt is now needing another zip replacement somewhere else because I feel I have wasted my money here unfortunately. I won’t go back.
This place has been my go to place for any alterations and dry cleaning! Excellent serivce, very respectful and understanding. Even when I needed to get my leather jacket dry cleaned!
I took my jacket to have it dry cleaned and basically spent money to have my jacket returned to me damaged AND be changed to a different colour. When I took it back to show the damages, he denied it and said he can’t see anything and I was told that he can’t do anything if it comes out a different colour because he did his job by doing the normal dry cleaning process. There was no accountability taken for damaging my jacket. He was SO rude and arrogant when I was trying to explain and show him what happened. I wanted it to be rectified or accommodated for the damages and so he snatched my jacket from my hand, threw it onto the chair and said come back next Saturday - no further explanation was given. I had also taken the fur off my jacket but took it with me when I wanted to show him the colour difference. After he looked at it and told me to come next Saturday he threw the fur towards me and said he didn’t need it and threw my jacket onto the chair. Due to how he started to behave, I took my jacket back and left. Don’t take your clothes here!
Do not go here! They ruined my white jacket and turned it pink! Then refused to pay for my jacket or give me a refund. Horrible customer service. Accommodated me for their error in no way. Now I have to throw a $300 winter jacket in the trash. Save your clothes and do not go here.
B. Universal Dry Cleaning is a Canadian Dry cleaner based in Ajax, Ontario. B. Universal Dry Cleaning is located at 260 Kingston Rd W, Ajax, ON L1T 4E4, Canada.
Please contact with B. Universal Dry Cleaning using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find B. Universal Dry Cleaning opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
You Might Also Consider