7
100 Kingston Rd E, Ajax, ON L1Z 0V3, Canada
Ajax, Ontario L1Z 0V3
+19054267725

The customer service and the employees at this Ajax location are not customer friendly- or even warm. It was quite awkward and the atmosphere was not welcoming. I have never faced this in the other branches. Avoid this location and maybe go to the other locations nearby

We were shopping for a bed & sofa bed at reasonable price. There was a fair selection of reasonably priced beds at reasonable quality. The sofa beds were few, inexpensive but not of solid construction. We did not find a satisfactory sofa bed but will consider the beds. Note: no sanitizer at the door & it looked like there was more than 20 people in the store, which was meant to be the max.

Well priced furniture, better quality than Ikea. Staff at this store are easy to talk to. Small store though, most items need to be delivered from warehouse

Staff at the front desk were extremely rude and unhelpful. They acted as if they didn’t want to be there. They nag at customers for not respecting covid rules when half their staff aren’t even wearing masks. Don’t even bother ordering online because they’ll just waste your time.

I went in this store for the first time since it opened in Ajax, as I was looking for a desk. The customer service is beyond rude. There was zero recognition that I entered the store. I walked the entire store from front to back then intentionally walk past and the sale associates only reluctantly stared at me did not say anything this was a very uncomfortable experience to say the least. Ajax is a friendly town, why is the company not reading the comments, considering the purpose of a store is to generate revenue.

Bought a sofabed from this place. They told me I could pick it up. I went in to get it and they told me I couldn't have my sofa. To come back later. Needless to say... they can keep it. I have many other options. From retailer's who will provide you with what you purchased. This place will be bankrupt in no time. Boy oh boy do they suck.

Superb products, however expect to be served with rudeness. Worst customer service. I asked one of the staff to help me and with all audacity, he answered me that it is not his obligation. I was extremely shocked and disappointed.

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Structube Ajax — Furniture Store in Ajax

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Structube Ajax

Furniture Store at 100 Kingston Rd E, Ajax, ON L1Z 0V3, Canada. Here you will find detailed information about Structube Ajax: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Sunday
    10 AM–6 PM
  • Monday
    10 AM–9 PM
  • Tuesday
    10 AM–9 PM
  • Wednesday
    10 AM–5 PM
  • Thursday
    10 AM–9 PM
  • Friday
    10 AM–9 PM
  • Saturday
    10 AM–6 PM

Rating

2
/
5
Based on 7 reviews

Contacts

Categories:
State:
Ontario
Address:
100 Kingston Rd E, Ajax, ON L1Z 0V3, Canada.
City:
Ajax
Phone:
Postcode:
L1Z 0V3

About Structube Ajax

Structube Ajax is a Canadian Furniture Store based in Ajax, Ontario. Structube Ajax is located at 100 Kingston Rd E, Ajax, ON L1Z 0V3, Canada.


Please contact with Structube Ajax using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Structube Ajax opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Structube Ajax

  • Bhaishmi Anandathirthan
    Added 2025.11.27
    The customer service and the employees at this Ajax location are not customer friendly- or even warm. It was quite awkward and the atmosphere was not welcoming. I have never faced this in the other branches. Avoid this location and maybe go to the other locations nearby
  • By owner
    Added 2025.12.05
    Hi Bhaishmi, We apologize for the experience you had at our store. We aim to provide excellent customer service at all of our stores, and we’re sorry that we did not meet your expectations during your visit. Your feedback is valuable, and we will be sure to address it with the team. Thank you again for your feedback! Structube
  • Trevor Godfrey
    Added 2020.11.30
    We were shopping for a bed & sofa bed at reasonable price. There was a fair selection of reasonably priced beds at reasonable quality. The sofa beds were few, inexpensive but not of solid construction. We did not find a satisfactory sofa bed but will consider the beds. Note: no sanitizer at the door & it looked like there was more than 20 people in the store, which was meant to be the max.
  • Erik Montenegro
    Added 2020.09.06
    Well priced furniture, better quality than Ikea. Staff at this store are easy to talk to. Small store though, most items need to be delivered from warehouse
  • Rubeena alli
    Added 2020.08.12
    Staff at the front desk were extremely rude and unhelpful. They acted as if they didn’t want to be there. They nag at customers for not respecting covid rules when half their staff aren’t even wearing masks. Don’t even bother ordering online because they’ll just waste your time.
  • LMarie Bowen
    Added 2020.07.01
    I went in this store for the first time since it opened in Ajax, as I was looking for a desk. The customer service is beyond rude. There was zero recognition that I entered the store. I walked the entire store from front to back then intentionally walk past and the sale associates only reluctantly stared at me did not say anything this was a very uncomfortable experience to say the least. Ajax is a friendly town, why is the company not reading the comments, considering the purpose of a store is to generate revenue.
  • Dave Thompson
    Added 2020.03.17
    Bought a sofabed from this place. They told me I could pick it up. I went in to get it and they told me I couldn't have my sofa. To come back later. Needless to say... they can keep it. I have many other options. From retailer's who will provide you with what you purchased. This place will be bankrupt in no time. Boy oh boy do they suck.
  • Avril Gilette
    Added 2020.03.12
    Superb products, however expect to be served with rudeness. Worst customer service. I asked one of the staff to help me and with all audacity, he answered me that it is not his obligation. I was extremely shocked and disappointed.
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