I flew I from BC to help with my fathers care. Unfortunately its the same story as when I flew in 6 months ago to help care for my step mother. A complete and utter breakdown in communication from ALL medical staff concerned. I wont even get started about what I would say is disappointing and dis interested staff. Please understand that Im not saying all staff are this way but the ones that are really stand out. My problem is with the people who are supposed to help you and your family make very difficult decisions by providing important information. I was told my fathers operation would take approx. 1 1/2 hours. I was taken to a place and told to wait here and the doctor would come out and explain what was done.The doctor was a no show despite me waiting 5 hours to speak with him.The next day I again asked to speak to the doctor because the nurses could answer our questions as to what was done. We were promised he would be paged and asked to speak with us. Again the Dr. Failed to show. The same day the social worker was also a no show to a requested meeting. We saw her on the floor, in fact just 2 rooms away. But she never made it. After reading the reviews from others on this site Id like to ask the leadership of this hospital, is this good enough for you? Would the situations described by these people be acceptable for YOUR family?
This hospital is just as bad if not worse then it was 10years ago. They dont care about anything but their pay checks. I suggest you go somewhere else. Also If you have someone younger then 19 go to sick kids for the best treatment and experience possible
Ajax hospital is a conundrum. First of all this is one of the few locations in Ajax where you have to pay for parking. Not Cool! Their ER is awful. They have very odd practices of making patients sit in a line an shuffle up every time someone is called to the window. They do some initial blood work and then send you back to the waiting room with all the other sick people. The ER itself is poorly signed, and has no volunteers helping so you get in there and have no idea what their process is or where to go. The seating is 15 minute gang seating. It's very uncomfortable for anyone let alone someone feeling very ill who has to sit there for hours on end. One man was in so much distress as he tried to lie down across this bank of hard plastic chairs. It's important to make patients feel comfortable and this isn't happening at Ajax ER. However, when visiting their outpatient services for procedures, I have had a very different experience, the horrible uncomfortable seating is prevalent through the building, but the service is much better. They scheduled my husband for tests during the week following his ER visit for heart issues, however at Toronto General, I was scheduled the same tests over a period of 8 months for a similar issue, so Ajax is certainly more efficient.. The next time I needed outpatient care i asked my doctor to refer me to Ajax instead of his usual Toronto locations and I was glad I did - they were excellent - they were efficient, friendly and the procedure I had didn't hurt nearly as much as at other facilities I had gone to. Unfortunately I can only give this hospital a 3, since the ER is such a huge fail, but if you're going for tests or treatments I recommend this place wholeheartedly.
Went here in the middle of the night for a broken bone, I don't understand why the ER entrance is in the back of the building and you have to pay for parking in Ajax, this isn't down town Toronto I thought our taxes pay for health care. With only a few people waiting I thought I would be assisted quickly, yet I wasn't even admitted, there was a security guard sleeping in a room behind a double sided mirror I could see as I peered through a small paperwork opening, when he noticed me he moved into a corner to hide, after sitting around for an hour I decided this is useless and went home to make a splint for my bone. There is no liability here, the facility is designed to discourage people from going, the admission office doesn't have a linear progression, the staff parking is conveniently located near the entrance where you can admire an overwhelming fleet of exotic cars, I am utterly appalled and based on the other reviews here so are many others
WARNING!! If you do not want to be treated worst than an animal, do go to some other Hospital. If they were a business, they would be out of business by now. My wife was left to walk to the ct scan on her own, she is disabled and was treated like TRASH. She became very sick after being left alone with no way to call for help. When the nurse came to the room she treated her like dirt, she became very rude because my wife was not able to make it the toilet in time and had no container nearby to puke into. I am making it my personal mission to speak up on Social Media and other forums to warn the public of this below average care of Lakeridge Health Ajax PickeringMinus 1000% for this Hospital
Lakeridge Health Ajax Pickering is a Canadian Hospital based in Ajax, Ontario. Lakeridge Health Ajax Pickering is located at 580 Harwood Ave S, Ajax, ON L1S 2J4, Canada.
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