Food was great! Friendly staff took care of me and my family. My little guy always wants to come because the owner or worker will give him a lollipop but always ensures that kid should eat his pizza first. Pretty funny
Very friendly franchisee and pizza is always tasty. Best for a chain type pizza place and if you're ever in a rush and need a slice this place is perfect.
Excellent pizza, wings, and wedges especially considering we ordered during new years. Delivery came promptly. Definitely worth paying more for pizza nova over pizza pizza or papa John’s etc
If you the want best fast food pizza. Well this is it. Super fresh toppings all the time and lots of choices. Pleasantly greeted all the time. Something to try is a Hawaiian pizza but add red hot peppers. Makes an already great pizza even better.
I am the biggest Pizza Nova fan, and have been for over 15 years. However, I think quality varies by location. This place is really a hit or miss. Sometimes I ask for extra cheese and sauce (slightly well done), and they give me LESS cheese than a normal pizza and burn it to a crisp. Sometimes, they make it much better than I anticipated. That's why I thought I'd give it a middle score, and give it a 3. Staff is always friendly though, and it's nice and spacious inside. It's in a pretty lively plaza, so bringing your family on a Friday alway's feels like a nice getaway.
This location really need to work on consistency. I order the same thing all the time and sometimes you get the best tasting pizza and other times you get something else that feels like you just throw your money in the garbage. Specifically over burnt crust or over salty toppings. Hopefully they get this message because like I said more often that not you will get a really good pizza.
When your delivery comes to the door and you have to use their debit terminal and you are paying debit, BEWARE of their cheesy, (pardon the pun) $1 surcharge tax which I'm assuming to help them absorb their wireless terminal costs and making it seem that your being punished for using your debit card because oddly enough if you use your credit card you are not charged this fee which makes no sense to me. As a business owner myself I pay $0.06 per debit transaction and pay 1.89% on credit cards and likely they get a better rate than me so if anything it would make more sense for them to charge a fee for using your credit card and not debit card. You are not however charged this fee in store so it has to be because of the cellular data fee they want to make you pay. Besides me being angry about paying this tacky fee from such a huge corporation, you are not told about this fee when ordering and it does not get added to your cart when checking out so you may say its only a dollar but its the principle and not about the value. They likely are making $100+ a day just on this surcharge, ($100 x 30 days = $3000 a month at least), likely they are renting the terminal for $20 to $25 a month. Most people see the $1 surcharge and think nothing of it but it adds up and they are certainly making a good little profit from it. It's really shameful such a huge company after a cash grab like this. I really like their pizza's but its a real shame for such a trivial charge which they should be be absorbing themselves, its just simply the cost of doing business. Shame on you Pizza Nova.
Pizza Nova is a Canadian Pizza restaurant based in Ajax, Ontario. Pizza Nova is located at 1 Rossland Rd W, Ajax, ON L1Z 1L8, Canada.
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