Beware about this place; I had a terrible experience with Assured Automotive Ajax location. A long story short, my car was hit by someone while at a stop sign. I contacted my insurance company, and they said I was not at fault and did not need to pay anything, including my deductible. I didn't have time to find a body shop since this was my first claim and requested my insurance company to suggest one. They suggested this place. I went in, showed them the damage (see the photos) which were rear bumper and exhaust. They provided an estimate, and my insurance company sent me an email confirmation that they would be fixing everything, indicating the amount! Couple of days later, they called me and said my car was ready to pick up and that I had to pay $400+ for a betterment fee. I was shocked and asked what this was and who approved these charges since neither the insurance company nor Assured Ajax had mentioned this. They said they had a confirmation from the insurance company but could not share it with me. Fine, I called multiple times back and forth and eventually resolved the betterment issue. Finally, I picked up the car and noticed a weird sound from the exhaust, which they had replaced and charged additionally for a betterment fee. :( I reached out to them in person and showed them the issue. They said they had replaced half of the muffler, and the connecting part was broken during the accident, which they didn't fix it (they didn't communicate with me until I reached out to them). They also suggested to call the insurance company for the extra $ for the 'wear and tear'. I am tired of these people and spent 10 valuable days of my time on this issue. I am not going back to any third-party body shop anymore. Please go to your dealer shop for better service. PS: Please see the damage, they charged over 5k for this. What a rip off!
Assured Auto repaired a crushed rear bumper for me. Sam provided a detailed estimate and revised as requested. The job was done quickly and with excellent results. Car was detailed thoroughly outside and within. Communication was prompt. Thanks Assured!
Excellent costumer service, went in for a quote on what I could do about my front bumper and left with it back in place free of charge! This will be my go-to for any future auto services, everyone should support this business! Have never experienced top tier service like this.
I just had my car repaired at Assured Ajax and they were very good with the repair. They did the work really well and as per schedule. The body work completed looks excellent!. I'd recommend Ajax Assured for sure! Thanks again Marcel!!
I dealt directly with Marcel and the rest of the team at Assured Automotive after my parked car was heavily damaged. He quickly provided solutions along with amazing customer service to ensure that my pregnant wife and I were taken care of immediately. It was a breath of fresh air and the relief we felt from being accommodated cannot be understated. My family will know exactly where to go if we find ourselves looking for a competent, reputable body shop.
Easy, convenient, and very professional. And of course they did a great job. I can’t say enough about the team at Assured. If only every body shop operated like these guys. I strongly recommend you call them first.
Chose to bring my truck here for repairs based on the reviews and Assured Automative did not disappoint. They are very professional. Great communication, always kept me in the loop on the status of my vehicle. Very impressed with quality of work. Highly Recommend!! Would definitely go back.
Assured Automotive is a Canadian Auto body shop based in Ajax, Ontario. Assured Automotive is located at 284 Fairall St, Ajax, ON L1S 1R8, Canada.
Please contact with Assured Automotive using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Assured Automotive opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Auto body shop in Ajax
You Might Also Consider