⭐☆☆☆☆ Very disappointing and untrustworthy experience. Went for a safety inspection and was convinced to spend about $800, including replacing all 4 tyres, even though my old ones were still in fair condition. Within a month, one new tyre cracked badly, and the garage refused to take any responsibility or even check properly. Later charged me again just to refit one of my old tyres. It seems their way of doing business is to get the maximum expense from first-time customers rather than building trust or long-term clients. If there were a rating below one star, I’d definitely choose that. Please be careful before agreeing to any repairs here
I wouldn’t recommend anyone to 401 auto in Ajax. Am also not here to tell anyone that they shouldn’t go there people can make their own decisions, as I did mine and regretted it, I use their service just over 2 weeks ago to change the 2 front shocks in my car they change it an broke the sensor that controls the ABS and traction John who I assume is the head told me they broke it and they’re going to fix it, he work on it for sometime then told me he it’s fix as I was driving off the light came on I told him he told me he would let me know when I should bring it back because it was late which was fine with me but over 2 weeks now I called him several times all he’s doing is play games and saying I’ll call, John if your seeing this I want you know dishonest don’t keep customers I paid you almost a $1000 for your service which you didn’t do properly your a dishonest man. I could say more but this is all for now
I have always had a great experience with 401 Auto Service and Sale. Whenever I am in an automotive pickle they are there to help. The team there are reliable and dependable!
I recently brought my 2020 Acura MDX into 401 Auto Service after noticing a shaking sensation while driving. I was lucky to have Mr. John work on it—his professionalism and deep understanding of the issue stood out right from the start. He pinpointed the problem fast, walked me through what was going on in plain terms, and wasted no time getting started on the fix. The work was done efficiently, and best of all, the trembling was completely gone. What really made the experience stand out, though, was how fair and upfront the pricing was—no shady surprises, no pushing extra services I didn’t need. Thanks to Mr. John and the whole crew at 401 Auto Service, my car feels like new again. I’d absolutely recommend them to anyone who wants honest, dependable auto care.
I had a great experience at 401 Auto Service. Mr. John, the mechanic, did an excellent job repairing my BMW. He was professional, knowledgeable, and explained everything clearly. The price was fair and reasonable for the quality of work. My car runs perfectly now. Highly recommend their service!
401 Auto staff are very friendly and relliable. Just went to their shop to do oil change and also they inspected my car for leak, tire check and etc. Checking for safety of others. Nice to have a trusted mechanic like them. Highly recommended to family and friends.
My fiancé and I recently took his car to this shop, and we couldn’t be happier with the service we received! John was absolutely amazing—his customer service was top-notch, and he was honest and upfront throughout the entire process. We went in expecting bad news, thinking the issue couldn’t be fixed, but John quickly diagnosed the problem and got it resolved right away. There was no pressure, no upselling, and no feeling like we were being taken advantage of—just genuine, quality service. We left with smiles on our faces and complete trust in his work. We’ll definitely be returning for any future needs and will be recommending John to family and friends!
401 Auto Service and Sales is a Canadian Auto repair shop based in Ajax, Ontario. 401 Auto Service and Sales is located at 110 Kerrison Dr E, Ajax, ON L1Z 0V3, Canada.
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